NEWS RELEASE
For more information, contact:
Cathy McNary, 703-846-5205
Thirty-six fixed-base operators (FBOs) in the ExxonMobil Aviation network of 750 sites around the world have been named the best general aviation facilities in ExxonMobil Aviation's PremierSpirit program. The following FBOs serving the general aviation community landed this top honor based on their outstanding delivery of customer service:
Gold Winners
AirFlite (LGB)
Alliance Aviation Services (AFW)
Avitat Westchester (HPN)
Business Aircraft Center (BKL)
Epps Aviation (PDK)
Flightline Gainesville (GNV)
Holman Aviation (GTF)
Jet Aviation - Bedford (BED)
Jet Aviation - Teterboro (TEB)
Louisiana Aircraft, Inc. (BTR)
Maryland Aviation Administration (MTN)
Mobile Air Center (MOB)
Pensacola Aviation Center (PNS)
PrivateSky Aviation Services, Inc. (RSW)
Shenandoah Valley Regional Airport (SHD)
Stuart Jet Center (SUA)
Sun Air Jets (CMA)
TAC Air (CHA)
Silver Winners
Air Care, Inc. (RWI)
Downtown Air Center (BFM)
FBO AvCenter (GPT)
Greenbrier Valley Airport (LWB)
Hallmark Jet Center, Inc. (SAT)
Jet Aviation Texas, Inc. (DAL)
Jet Executive Center (PIE)
Jet West (RNO)
Jones Aviation Service (SRQ)
Keystone Aviation (OXC)
Lee County Port Authority (FMY)
Paul Fournet Air Service (LFT)
Million Air Oklahoma City (PWA)
Moore County Airport (SOP)
Seven Bar Aviation (ABQ)
Signal Aviation (LEB)
Sun Valley Aviation (SUN)
Woodland Aviation (2Q3)
“PremierSpirit winners are an asset to the airfields and communities they serve. Local citizens and visitors from around the world know they can count on receiving stellar service and dependable fuel when they visit a PremierSpirit winner,” said Melissa Lenkerd, Business Development Manager, ExxonMobil Aviation.
In its 14th year, the PremierSpirit program asks customers to rate the FBO in four areas: customer service, image, quality control and business performance. Based on this feedback, the award winners are chosen. These winners represent the top 20 percent of ExxonMobil-branded FBOs who participated in the PremierSpirit program. Pilots and schedulers returned almost 25,000 surveys nationwide in 2002, and these FBOs were among winners recently announced.
“The PremierSpirit Program is highly competitive and extremely beneficial as it challenges ExxonMobil-branded FBOs to deliver the highest caliber of customer care in the general aviation industry. PremierSpirit winners have earned the utmost respect and praise of the people we value most—our customers,” Lenkerd continued.
These FBOs serve local and cross-country professional pilots who stop at the facility for refueling, catering and other needs.
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